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FAQ

Find Your Answers Here

  • What kind of hair accessories do you sell?
    We offer a wide range of stylish and practical hair accessories — from everyday basics to statement pieces. You’ll find clips, claw clutchers, scrunchies, hairbands, and more, all curated to suit every age, occasion, and hair type.
  • Do you offer Cash on Delivery (COD)?
    Yes, COD is available on select pin codes across India. Please note: Gift Cards and orders using discounts may not be eligible for COD..
  • How long does delivery take?
    We usually ship in 24 hours of order confirmed. Depending on your location, you can expect your order to arrive within 5–7 business days. You’ll receive a tracking link once it’s shipped.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I track my order?
    After dispatch, you’ll receive a tracking link via SMS or email. You can also use the Order Tracking section on our website to check real-time status.
  • What is your return & exchange policy?
    Due to hygiene reasons, returns are not accepted. Exchanges are possible if you receive a wrong, defective, or damaged product. Requests must be raised within 48 hours of delivery. Visit our Return & Exchange Policy for details.
  • What is a Gift Card and how does it work?
    Our digital Gift Cards are perfect for last-minute gifting. Choose an amount, write a message, and we’ll email it to your loved one. The balance can be used across all products and is valid for 12 months. No shipping, no delays!
  • Still have questions?
    No worries! Reach out to us at hello@pairforhair.com or drop us a message via our Contact Page.

Thank you for shopping with Pair for Hair.

We can’t wait for you to unbox a little glam magic!

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